Where is Google’s Support?

A couple of days ago we got an email for one of our adsense accounts that said:

> Hello,
>
> While reviewing your account, we noticed that you are currently
> displaying Google ads in a manner that is not compliant with our
> policies. For instance, we found violations of AdSense policies on
> pages such as
>
ilead.itrack.it/clients/extas.aspx?cid=5436&sid=35526&wid=6115&swid=AdS531314&targetpage=popup&openpopup=0&rescale=1&kid=219050&bid=853173&dat=531314&keyword=null.
>
> We’ve found that you are displaying Google ads within a pop-up window.
> As stated in the AdSense program policies, publishers may not place
> the AdSense ad code in a pop-up, pop-under, or any other window
> separate from the main content of your website.
>
> Please make any necessary changes to your web pages in the next 3
> business days. We also suggest that you take the time to review our
> program policies (https://www.google.com/adsense/policies) to ensure
> that all of your other pages are in compliance.
>
> blah blah blah we’re dumb blah blah
>
> Sincerely,
>
> The Google AdSense Team
>

Well, we don’t own ilead.itrack.it and every time I go to the page I get a different website with no adsense on it.

We replied and told them that it’s not our and to please disable ads on that domain.

They replied and said they had sent the previous message in error.

The email was signed:

Sincerely,

Sandor
The Google AdSense Team

Now, I could be way out of line on this one, but “Sandor” isn’t a very popular name in the US.

Oh where, Oh where could the Adsense Team be?