67

One of my employees gave me the idea of having them make guest posts on my blog.
I thought it was a great idea.

I asked each of them to write a post. In the email I asked them to:

Write about what’s good/bad about your job. Write what’s hard/easy.
Write about what I do good/bad.
Write whatever you think would be helpful to people. Things they don’t
know about, things they need to consider, things they need to
remember.

Through this series I hope to show

  • What kinds of people work for me. You’ll see wildly differing english skills.
  • What’s important to them.
  • Some of my management style (I don’t claim it’s great…but it seems to be working)

If you’ll pay attention to what they write, you’ll find out how your outsourced workers in the Philippines feel.

  1. “I Gambled To Work For The Company” – A Filipino Guest Post
  2. A Peek at the Work From Home Mom’s Diary – A Filipino Guest Post
  3. Problems with Outsourcing and How to Deal With Them – Part 1 – A Filipino Guest Post
  4. Problems with Outsourcing and How to Deal With Them – Part 2 – A Filipino Guest Post
  5. Problems with Outsourcing and How to Deal With Them – Part 3 – A Filipino Guest Post
  6. Next post coming next week

 


56

There was a Typhoon in Southern Philippines 2 days ago. It was REALLY bad.
If you have people in the Philippines, make sure to check on them.

For more info on the typhoon check out this article about the aftermath or this one, or google it.

The whole thing is terrible.
You can donate to help out at the Red Cross.

One of my customers forwarded me an email from one of her GUYS.

Dear sir and ma’am,

this is the daughter of [NAME]. sorry for no updates lately. i am now at the city just to email you. there is a calamity happen to our place HINAPLANON ILIGAN CITY. there is a huge flood happen to our place.

Thanks God that we are all alive in our family and there is no one in harm. right now, there is no electricty and internet in our place. and our was was damaged until to our 2nd floor. we will send you some pictures and videos to what happen to our place. it was very horrible.

we stayed all night until morning at the roof looking at the rising water. all our things were damaged except for our computer and laptop, we saved it so that my mother can still work on you ma’am. maybe this will be the last email until we haven’t recover yet. we will just email if have recovered sir and ma’am. we need your help and consideration sir and ma’am. until now, our house was full of mud because of the flood. and some of our neighbors and close friends died. thanks to God sir and ma’am that we are safe… thank you sir and ma’am. just see the news at our place HINAPLANON, ILIGAN CITY, it is the one of the major destructed place.

The most important thing to save was their LAPTOP!

If you have people in southern Philippines, consider sending money to help them recover.

Filed under General by  #

83

Recently I promoted a product to my list.
The product doesn’t matter…this same thing happens all the time.

I got a response back from someone saying:

Hello,
I signed up for [PRODUCT NAME], but I wanted to ask you honest opinion.
So many of these services get so little results. Is this service really effective?

This was my response

That’s a good question.

I’ve never tracked any of them. I don’t have time to track things like “does this one work for SEO or does that one?”

I just know that the more you do, the better results you get.

My GUYS do everything.

So, is it effective? Yes.
Do I use it? Yes.
Will it ALONE get you results? I don’t know.

The reason I outsource is so I can use EVERYTHING!
NOT so I can try and figure out if one tool works over another.
I don’t care which one works…as long as we get results!

Filed under General by  #

62

After more than 6 years of working with Filipino employees, I learned a couple things this week about the 13th month bonus custom in the Philippines.

  1. It’s LEGALLY REQUIRED! – I thought this was the case…but wasn’t completely sure.
  2. It’s supposed to be paid BEFORE Dec. 24
  3. Paying it earlier in the month is better.
  4. Paying it close to the 24th (or even after) is disrespectful and likely to anger employees (I’ve done this before!)
  5. It has specific formulas for calculating what is required!
  6. It’s NOT a Christmas bonus. A bonus is given ON TOP of the 13th month.

This page gives more detail

To my GUYS:
WHY DIDN’T YOU EVER SAY ANYTHING TO ME???

Filed under philippines outsourcing by  #

142

You recruit what looks to be a very talented employee in the Philippines.
They do great work for 3 weeks.
Then they disappear. BAM. GONE!

This is one of the biggest problems employers have when hiring Filipino workers.

This video explains what happens.

File Donwload: MP3 Audio, ~1.36 MB

Give more/better/proper training and 95% of the time you’ll avoid this problem.

Filed under philippines outsourcing by  #

76

This was one of my favorite case studies.
In this case study you’ll learn:

  • How to tell if a programmer is good
  • How to avoid bad workers
  • How to train your workers
  • What skills to look for when hiring
  • How to free yourself from work (David’s income has tripled while working less!)

Summary of Success Story with David Solomon

  • 1:00 – David’s Business: Internet Marketing for clients
  • 1:40 – David’s hiring process
    1. 2:00 – Used ReplaceMyself.com to learn what they’ll learn
    2. 2:11 – Used OnlineJobs.ph to find and contact people
    3. 2:30 – Emailed people. Was too specific. Scared people off.
    4. 3:03 – Hired someone who quit to help her Aunt <--- Chances are pretty good she gave this as an excuse because she didn't think she could do the job.
    5. 4:20 – Chose the person who followed instructions
  • 6:10 – Filipinos are often very sensitive to the embarassment problem
  • 7:15 – Give detailed instructions!
  • 9:00 – Be careful of who you’re hiring.
  • 11:00 – They set up everything for wordpress (cpanel, uploading, template, plugins, content, settings, …)
  • 11:20 – Making money on vacation through outsourcing
  • 12:15 – Skills he looks for
    1. english
    2. wordpress
    3. PHP
  • 13:00 – How to tell if a programmer is good
  • 14:00 – How to keep someone productive
  • 14:58 – Some people need more training from you than others
  • 14:50 – Find what works for you! Try ReplaceMyself first. If it doesn’t work for you, try something else!
  • 17:20 – Thinking through a project from beginning to end before starting
  • 18:30 – Realizing that you can free yourself to do more important things
  • 20:00 – Getting better work done than what you asked for
  • 21:05 – DON’T SCARE AWAY POTENTIAL EMPLOYEES!
  • 22:15 – Be prepared to have a lot of free time!
  • 23:25 – Being the CEO of the business
  • 24:15 – How I deal with giving raises
  • 25:30 – Watch the exchange rate

If you have an Outsourcing Success Story, Please share it!. I want to hear about your success (and I’ll probably give you some free advice if you do).


79

Talk about “The Cloud” is everywhere.

The question I get is: “How do I use ‘the cloud’ for my business?”
More specifically: “How do I use Amazon’s EC2 and S3 for my business?”
About 18 months ago we switched the hosting for my blog to use Amazon EC2 Cloud Computing and Amazon S3 Cloud storage.

It wasn’t simple.

(since…we’ve moved everything over to Amazon’s web services)

Why I moved to “the cloud”

My goals with moving my blog to “the cloud” were to:

  • understand how to use the cloud effectively
  • document how to use amazons cloud
  • see how much it would cost (about $80/month to host my blog, which gets between 1000-2000 visits per day, and runs LOTS of bandwidth with all the videos)
  • and make everything accessible to people who maybe don’t have a tech staff

My experience setting it up

I had one of my GUYS set up everything and document every step of the way.
He did an amazing job of it.
We’ve been running my wordpress blog on amazon’s EC2 cloud for about 18 months and have learned A LOT!
We’ve been through crashes, downtime, expensive time, and now cheap time.
We’ve figured out things to do and things not to do.

Documentation for how to use Amazon’s cloud computing

Here is the third version of the documentation my GUY created:
Amazon EC2/S3 Cloud Computing How To Document
It’s VERY ROUGH!
It’s VERY TECHNICAL!
We’ll create more versions as I get feedback from people.

You’ll notice 2 things about the doc:

  1. The dates on the title page are older. We’ve updated the document, we just haven’t updated the title page.
  2. It’s written by a Filipino. He’s a programmer, not an english major! (you’ll laugh at some of the language

Who this is for (and who it’s NOT for)

This document is for you if:

  • you’re technically inclined
  • you want to use “the cloud” but don’t want to spend all the time figuring stuff out
  • you’re interested in using reliable dedicated servers at a reasonable price

This document isn’t for you if:

  • you struggle with FTP
  • the word “server” scares you
  • you’re not making money with your current website

Why I’m doing this

I want feedback!
I know the document is rough.
I want a few people to follow it and implement what it goes through in their business. Take notes and let me know what’s missing, what you don’t understand, and how you figured it out.
I’m interested in making this document a more thorough guide so more people can take advantage of this resource for their business.
If using this interests you, read through it. See if it’s way over your head. See if it makes sense. See if anything jumps out at you immediately as being lacking.
I hope to make this a guide which more people can use.

It’s free!


If you use it, use the contact form to let me know what’s wrong or what you like about it.
Also, feel free to leave comments of things you find which you believe will help people.


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